We're here to help. Reach out any time.
For billing questions, technical issues, or account help, email us at support@carbonloom.ca. We typically respond within 24 hours.
How do I connect? Open the app, sign in, and tap the connect button. You need an active data plan.
Try disconnecting and reconnecting. If the issue persists, go to Settings and check that your access key is present. Contact us if problems continue.
You can log out, view your access key, or delete your account from the Settings screen in the app.
我们随时为您提供帮助。
如有账单问题、技术问题或账户帮助，请发送邮件至 support@carbonloom.ca。我们通常在 24 小时内回复。
如何连接？打开应用，登录，然后点击连接按钮。您需要一个有效的数据套餐。
尝试断开并重新连接。如果问题持续存在，请前往设置检查您的访问密钥是否存在。如果问题继续，请联系我们。
您可以在应用的设置页面中注销、查看访问密钥或删除账户。